As I have done for the past number of Christmases I'll be flying under the radar once again during the Holiday Season. Gone are the days when I catered for the 'masses', whether privately or in restaurants/resorts...thank goodness! Often I wonder how I did so! Nowadays I seek a peaceful, relaxed Christmas, alone with me and me.
The last year or so that I lived in Cairns, I wanted a break from the hospitality industry, so I gained work in a real estate office in Smithfield, a northern beaches' area of Cairns. Therein, I was employed as receptionist, secretary, and property manager.
A couple of weeks prior to Christmas, tenants, a young family of five, came to me in search of cheaper accommodation. The 'thirty-something' father, an upright, gentle man who was, obviously, a hard worker and, who obviously cared dearly for his wife and young children, had run into a few difficulties on the work-front. I hated the thought of losing them as tenants as they took very good care of the rental property in which they lived, and they always paid their rent on time, if not a day or two earlier. They were a very nice young family.
I tried my utmost to find alternate housing for them, but I had nothing suitable on our books. The whole situation saddened me deeply. It was the week before Christmas. Their lives were being turned upside down and inside out. I was losing a lovely family, decent, good tenants. I felt for them. They were battlers trying vainly to do the right thing. They may not have had much, however the children were loved, always clean, well-mannered, dressed simply, but immaculately.
With cap in hand, the father came to me one day, saying he had found a house through another agent. Apologetic, he said he hated having to go to someone else but he could see no alternative. I understood. As hard as I tried to help him, it was out of my hands as I didn't have a property to suit his needs. Our mutual dismay and disappointment was clearly visible to anyone who may have witnessed the drama as it unfolded.
Feeling glum and defeated, I rang the owner of the rental property to inform him of the situation. I had never met the owner of the house face to face. He lived way out in Weipa, situated far up north on the west coast of Cape York, on the Gulf of Carpentaria. In detail, I explained what had been happening with the tenant and his property, leaving nothing out of my report to him. In silence he listened.
Finally, he said to me.
"Lee...thank you for keeping me informed. Here's what I'd like to do. Has
the family moved out yet?"
I answered, "No, but, they are in the midst of packing their possession
etc., and will be moving out tomorrow."
"Okay," continued the owner of the property. "You ring him, or
go around to see him, and offer him this. I hate to lose good tenants, and from
what you have told me these are good, worthy people. I'm prepared to forego his
rent for four weeks. And, I will not raise the rent in the foreseeable
future...and that could be a far distant future. I would rather take care of
worthy tenants than have a vacant property. That might help them out a
bit."
When I found my voice, I thanked him profusely as we completed our
conversation. Grabbing my car keys, without wasting a minute, I raced out of
the office. As I drove up to the rental property, the father was in the process
of loading up his vehicle. He looked surprised when he recognised it was me
leaping out of the car. Breathlessly, I related the conversation I had had with
the landlord. As I passed on the offer to the tenant, I couldn't stop smiling.
I will always remember the look on the father's face.
Overcome with emotion, he reached out
and hugged me. I returned the favour. Both of us had tears running down our
cheeks.
Now, that's what I call a 'Christmas present'!
The family remained in the house and were still tenants when I left Cairns to
live on Newry Island. I can't remember the name of the landlord, but what a
generous, wonderful, empathetic man he was. I hope Karma treated him well.
